Install and Uninstall | Citrix Workspace app for Windows (2022)

July 27, 2022

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You can install the Citrix Workspace app either by:

  • Downloading the CitrixWorkspaceApp.exe installation package from the Download page or
  • From your company’s download page (if available).

You can install the package by:

  • Running an interactive Windows-based installation wizard. Or
  • Typing the installer file name, installation commands and installation properties using the command-line interface. For information about installing Citrix Workspace app using command-line interface, see Using command-line parameters.

Installation with administrator and non-administrator privileges:

Both users and administrators can install Citrix Workspace app. Administrator privileges are required only when using pass-through authentication and Citrix Ready workspace hub with Citrix Workspace app for Windows.

The following table describes the differences when Citrix Workspace app is installed as an administrator or a user:

Installation folder Installation type
Administrator C:\Program Files (x86)\Citrix\ICA Client Per-system installation
User %USERPROFILE%\AppData\Local\Citrix\ICA Client Per-user installation

Note:

Administrators can override the user-installed instance of Citrix Workspace app and continue with the installation successfully.

Using a Windows-based installer

You can install Citrix Workspace app for Windows by manually running the CitrixWorkspaceApp.exe installer package, using the following methods:

  • Installation media
  • Network share
  • Windows Explorer
  • Command-line interface

By default, the installer logs are at %temp%\CTXReceiverInstallLogs*.logs.

  1. Launch the CitrixWorkspaceApp.exe file and click Start.
  2. Read and accept the EULA and continue with the installation.
  3. When installing on a domain-joined machine with administrator privileges, a single sign-on dialog appears. See Domain pass-through authentication for more information.
  4. Follow the Windows-based installer to complete the installation.

When the installation is complete, Citrix Workspace app requests that you add an account. For information on how to add an account, see Add accounts or switch servers.

(Video) How to Uninstall Citrix Reciever and remove all folders Remaining on System Windows 10 or Windows 11

Using command-line parameters

You can customize the Citrix Workspace app installer by specifying different command-line options. The installer package self-extracts to the system temp directory before launching the setup program. The space requirement includes program files, user data, and temp directories after launching several applications.

To install the Citrix Workspace app using the Windows command line, launch the command prompt and type the following on a single line:

  • installer file name,
  • installation commands, and
  • installation properties

The available installation commands and properties are as follows:

CitrixWorkspaceApp.exe [commands] [properties]

List of command-line parameters

The parameters are broadly classified as follows:

  • Common parameters
  • Install parameters
  • HDX features parameters
  • Preferences and user interface parameters
  • Authentication parameters

Common parameters

  • /? Or /help - Lists all the installation commands and properties.
  • /silent - Disables installation dialogs and prompts during installation.
  • /noreboot - Suppresses the prompts to reboot during installation. When you suppress the reboot prompt, USB devices that are in a suspended state aren’t recognized. The USB devices are activated only after the device is restarted.
  • /includeSSON - Requires you to install as an administrator. Indicates that the Citrix Workspace app is installed with the single sign-on component. See Domain pass-through authentication for more information.
  • /forceinstall - This switch is effective when cleaning up any existing configuration or entries of Citrix Workspace app in the system. Use this switch in the following scenarios:

    • Upgrading from an unsupported version of Citrix Workspace app version.
    • The installation or upgrade is unsuccessful.

    Note:

    The /forceinstall switch is the replacement for /rcu switch. The /rcu switch is deprecated as of Version 1909. For more information, see Deprecation.

Install parameters

/AutoUpdateCheck

Indicates that Citrix Workspace app detects when an update is available.

Note:

The /AutoUpdateCheck is a mandatory parameter that you must set to configure other parameters like /AutoUpdateStream, /DeferUpdateCount, /AURolloutPriority.

  • Auto (default) - You’re notified when an update is available. Example, CitrixWorkspaceApp.exe /AutoUpdateCheck=auto.
  • Manual - You aren’t notified when an update is available. Check for updates manually. Example, CitrixWorkspaceApp.exe /AutoUpdateCheck=manual.
  • Disabled - Disables auto-updates. Example, CitrixWorkspaceApp.exe /AutoUpdateCheck=disabled.

/AutoUpdateStream

If you have enabled auto-update, you can choose the version you want to update. See Lifecycle Milestones for more information.

  • LTSR - Auto-updates to Long Term Service Release cumulative updates only. Example, CitrixWorkspaceApp.exe /AutoUpdateStream=LTSR.
  • Current - Auto-updates to the latest version of Citrix Workspace app. Example, CitrixWorkspaceApp.exe /AutoUpdateStream=Current.

/DeferUpdateCount

Indicates the number of times that you can defer notifications when an update is available. For more information, see Citrix Workspace Updates.

  • -1(default) - Allows deferring notifications any number of times. Example, CitrixWorkspaceApp.exe /DeferUpdateCount=-1.
  • 0 - Indicates that you receive one notification (only) for every available update. Doesn’t remind you again about the update. Example, CitrixWorkspaceApp.exe /DeferUpdateCount=0.
  • Any other number ‘n’ - Allows deferring notifications ‘n’ number of times. The Remind me later option is displayed in the ‘n’ count. Example, CitrixWorkspaceApp.exe /DeferUpdateCount=<n>.

/AURolloutPriority

When a new version of the app is available, Citrix rolls out the update for a specific delivery period. With this parameter, you can control at what time during the delivery period you can receive the update.

  • Auto (default) - You receive the updates during the delivery period as configured by Citrix. Example, CitrixWorkspaceApp.exe /AURolloutPriority=Auto.
  • Fast - You receive the updates at the beginning of the delivery period. Example, CitrixWorkspaceApp.exe /AURolloutPriority=Fast.
  • Medium - You receive the updates at the mid-delivery period. Example, CitrixWorkspaceApp.exe /AURolloutPriority=Medium.
  • Slow - You receive the updates at the end of the delivery period. Example, CitrixWorkspaceApp.exe /AURolloutPriority=Slow.

/includeappprotection

Provides enhanced security by restricting the ability of clients to be compromised by keylogging and screen-capturing malware.

  • CitrixWorkspaceApp.exe /includeappprotection

See App protection for more information.

/InstallEmbeddedBrowser

Excludes the Citrix Embedded Browser binaries. Run the /InstallEmbeddedBrowser=N switch to exclude the embedded browser feature.

You can exclude the Citrix Embedded Browser binaries only in the following cases:

  • Fresh install
  • Upgrade from a version that doesn’t include the Citrix Embedded Browser binaries.

If your version of Citrix Workspace app includes the Citrix Embedded Browser binaries and you are upgrading to Version 2002, the embedded browser binaries are automatically updated during the upgrade.

(Video) Citrix- How to Install Citrix Workspace 2112 version on Windows 10 | Windows 8/10/11 |

INSTALLDIR

Specifies the custom installation directory for Citrix Workspace app installation. The default path is C:\Program Files\Citrix. Example, CitrixWorkspaceApp.exe INSTALLDIR=C:\Program Files\Citrix.

/IncludeCitrixCasting

Installs Citrix Casting during installation.

Note:

When you update Citrix Workspace app, the Citrix Casting gets updated automatically. For more information on Citrix Casting, see Citrix Casting.

ADDLOCAL

Installs one or more of the specified components. For example, CitrixWorkspaceapp.exe ADDLOCAL=ReceiverInside,ICA_Client,USB,DesktopViewer,AM,SSON,SelfService,WebHelper,WorkspaceHub,AppProtection,CitrixWorkspaceBrowser.

Note:

  • By default, ReceiverInside, ICA_Client, and AM are installed when installing the Citrix Workspace app.

  • ADDLOCAL switch has been deprecated. For more information, see Deprecation.

HDX features parameters

ALLOW_BIDIRCONTENTREDIRECTION

Indicates if bidirectional content redirection between the client and the host is enabled. For more information, see the Bidirectional content redirection policy settings section in the Citrix Virtual Apps and Desktops documentation.

  • 0 (default) – Indicates that the bidirectional content redirection is disabled. Example, CitrixWorkspaceApp.exe ALLOW_BIDIRCONTENTREDIRECTION=0.
  • 1 - Indicates that the bidirectional content redirection is enabled. Example, CitrixWorkspaceApp.exe ALLOW_BIDIRCONTENTREDIRECTION=1.

FORCE_LAA

Indicates that Citrix Workspace app is installed with the client-side Local App Access component. Install the workspace app with administrator privileges for this component to work. See the Local App Access section in the Citrix Virtual Apps and Desktops documentation for more information.

  • 0 (default)- Indicates that the Local App Access component isn’t installed. Example, CitrixWorkspaceApp.exe FORCE_LAA =0.
  • 1 - Indicates that the client-end Local App Access component is installed. Example, CitrixWorkspaceApp.exe FORCE_LAA =1.

LEGACYFTAICONS

Specifies if you want to display icons for documents or files that have file type association with subscribed applications.

  • False (default) - Display icons for documents or files that have file type associations with subscribed applications. When set to false, the operation system generates an icon for the document that doesn’t have a specific icon assigned to it. The icon generated by the operation system is a generic icon overlaid with a smaller version of the application icon. Example, CitrixWorkspaceApp.exe LEGACYFTAICONS=False.
  • True - Doesn’t display icons for documents or files that have file type associations with subscribed applications. Example, CitrixWorkspaceApp.exe LEGACYFTAICONS=True.

ALLOW_CLIENTHOSTEDAPPSURL

Enables the URL redirection feature on the user device. See the Local App Access section in the Citrix Virtual Apps and Desktops documentation for more information.

  • 0 (default)- Disables the URL redirection feature on the user device. Example, CitrixWorkspaceApp.exe ALLOW_CLIENTHOSTEDAPPSURL=0.
  • 1- Enables the URL redirection feature on the user devices. Example, CitrixWorkspaceApp.exe ALLOW_CLIENTHOSTEDAPPSURL=1.

Preference and user interface parameters

ALLOWADDSTORE

Allows you to configure the stores (HTTP or https) based on the specified parameter.

  • S(default)- Allows you to add or remove secure stores only (configured with HTTPS). Example, CitrixWorkspaceApp.exe ALLOWADDSTORE=S.
  • A – Allows you to add or remove both secure stores (HTTPS) and non-secure stores (HTTP). Not applicable if Citrix Workspace app is per-user installed. Example, CitrixWorkspaceApp.exe ALLOWADDSTORE=A.
  • N – Never allow users to add or remove their own store. Example, CitrixWorkspaceApp.exe ALLOWADDSTORE=N.

ALLOWSAVEPWD

Allows you to save the store credentials locally. This parameter applies only to stores using the Citrix Workspace app protocol.

  • S(default) - Allows saving the password for secure stores only (configured with HTTPS). Example, CitrixWorkspaceApp.exe ALLOWSAVEPWD=S.
  • N - Does not allow saving the password. Example, CitrixWorkspaceApp.exe ALLOWSAVEPWD=N.
  • A - Allows saving the password for both secure stores (HTTPS) and non-secure stores (HTTP). Example, CitrixWorkspaceApp.exe ALLOWSAVEPWD=A.

Specifies the directory for the shortcuts in the Start menu.

  • <Directory Name> - By default, applications appear under Start > All Programs. You can specify the relative path of the shortcuts in the \Programs folder. For example, to place shortcuts under Start > All Programs > Workspace, specify STARTMENUDIR=\Workspace.

DESKTOPDIR

Specifies the directory for shortcuts on the Desktop.

Note:

When using the DESKTOPDIR option, set the PutShortcutsOnDesktop key to True.

  • <Directory Name> - You can specify the relative path of the shortcuts. For example, to place shortcuts under Start > All Programs > Workspace, specify DESKTOPDIR=\Workspace.

SELFSERVICEMODE

Controls access to the self-service Workspace app user interface.

(Video) Uninstalling and Reinstalling Citrix Receiver for Windows 10

  • True - Indicates that the user has access to the self-service user interface. Example, CitrixWorkspaceApp.exe SELFSERVICEMODE=True.
  • False - Indicates that the user does not have access to the self-service user interface. Example, CitrixWorkspaceApp.exe SELFSERVICEMODE=False.

ENABLEPRELAUNCH

Controls session pre-launch. See Application launch time for more information.

  • True - Indicates that session pre-launch is enabled. Example, CitrixWorkspaceApp.exe ENABLEPRELAUNCH=True.
  • False - Indicates that session pre-launch is disabled. Example, CitrixWorkspaceApp.exe ENABLEPRELAUNCH=False.

DisableSetting

Hides the Shortcuts and Reconnect option from being displayed in the Advanced Preferences sheet. See Hiding specific settings from the Advanced Preferences sheet for more information.

  • 0 (default) – Displays both Shortcuts and Reconnect options in the Advanced Preferences sheet. Example, CitrixWorkspaceApp.exe DisableSetting=0.
  • 1 – Displays only the Reconnect option in the Advanced Preferences sheet. Example, CitrixWorkspaceApp.exe DisableSetting=1.
  • 2 – Displays only the Shortcuts option in the Advanced Preferences sheet. Example, CitrixWorkspaceApp.exe DisableSetting=2.
  • 3 – Both Shortcuts and Reconnect options are hidden from the Advanced Preferences sheet. Example, CitrixWorkspaceApp.exe DisableSetting=3.

EnableCEIP

Indicates your participation in the Customer Experience Improvement Program. See CEIP for more information.

  • True (default)- Opt in to the Citrix Customer Improvement Program (CEIP). Example, CitrixWorkspaceApp.exe EnableCEIP=True.
  • False - Opt out of the Citrix Customer Improvement Program (CEIP). Example, CitrixWorkspaceApp.exe EnableCEIP=False.

EnableTracing

Controls the Always-on tracing feature.

  • True (default)- Enables the Always-on tracing feature. Example. CitrixWorkspaceApp.exe EnableTracing=true.
  • False - Disables the Always-on tracing feature. Example, CitrixWorkspaceApp.exe EnableTracing=false.

CLIENT_NAME

Specifies the name used to identify the user device to the server.

  • <ClientName> - Specifies the name used identify the user device on the server. The default name is %COMPUTERNAME%. Example, CitrixReceiver.exe CLIENT_NAME=%COMPUTERNAME%.

ENABLE_DYNAMIC_CLIENT_NAME

Allows the client name to be the same as the computer name. When you change the computer name, the client name changes too.

  • Yes (default) – Allows the client name to be the same as the computer name. Example, CitrixWorkspaceApp.exe ENABLE_DYNAMIC_CLIENT_NAME=Yes.
  • No - Does not allow the client name to be the same as the computer name. Specify a value for the CLIENT_NAME property. Example, CitrixWorkspaceApp.exe ENABLE_DYNAMIC_CLIENT_NAME=No.

Authentication parameters

ENABLE_SSON

Enables single sign-on when the Workspace app is installed with the /includeSSON command. See Domain pass-through authentication for more information.

  • Yes (default) - Indicates that single sign-on is enabled. Example, CitrixWorkspaceApp.exe ENABLE_SSON=Yes.
  • No - Indicates that single sign-on is disabled. Example, CitrixWorkspaceApp.exe ENABLE_SSON=No.

ENABLE_KERBEROS

Specifies whether the HDX engine must use Kerberos authentication, required only when you enable single sign-on authentication. For more information, see Domain pass-through authentication with Kerberos.

  • Yes - Indicates that the HDX engine must use Kerberos authentication. Example, CitrixWorkspaceApp.exe ENABLE_KERBEROS=Yes.
  • No - Indicates that the HDX engine doesn’t use Kerberos authentication. Example, CitrixWorkspaceApp.exe ENABLE_KERBEROS=No.

In addition to the above properties, you can also specify the store URL that is used with the Workspace app. You can add up to 10 stores. Use the following property to do so:

STOREx=”storename;http[s]://servername.domain/IISLocation/discovery;[On, Off]; [storedescription]"

Values:

  • x - Integers 0 through 9 used to identify a store.
  • storename - Name of the store. This value must match the name configured on the StoreFront server.
  • servername.domain - The fully qualified domain name of the server hosting the store.
  • IISLocation - the path to the store within IIS. The store URL must match the URL in the StoreFront provision file. The store URL is in the following format /Citrix/store/discovery. To get the URL, export a provisioning file from StoreFront, launch it in Notepad and copy the URL from the Address element.
  • [On, Off] - The Off option lets you deliver disabled stores, giving users the choice of whether they access them. When the store status isn’t specified, the default setting is On.
  • storedescription - Description of the store, such as HR App Store.

Examples of a command-line installation

To specify the Citrix Gateway store URL:

CitrixWorkspaceApp.exe STORE0= HRStore;https://ag.mycompany.com#Storename;On;Store

Where, Storename indicates the name of the store that needs to be configured.

Note:

  • The Citrix Gateway store URL must be first in the list (parameter STORE0).
  • In a multi-store setup, only one Citrix Gateway store URL configuration is allowed.
  • The Citrix Gateway store URL configured using this method does not support the PNA Services Sites that are using Citrix Gateway.
  • The “/Discovery” parameter is not required when specifying a Citrix Gateway store URL.

To install all components silently and specify two application stores:

CitrixWorkspaceApp.exe /silentSTORE0="AppStore;https://testserver.net/Citrix/MyStore/discovery;on;HR App Store"STORE1="BackUpAppStore;https://testserver.net/Citrix/MyBackupStore/discovery;on;Backup HR App Store"

Note:

  • It’s mandatory to include /discovery in the store URL for successful pass-through authentication.
  • The Citrix Gateway store URL must be the first entry in the list of configured store URLs.

Reset Citrix Workspace app

Resetting Citrix Workspace app restores the default settings.

(Video) Installing 💿 the Citrix Workspace App 2202

The following items are reset when you reset Citrix Workspace app:

  • All the configured accounts and stores.
  • Apps delivered by the self-service plug-in, their icons, and registry keys.
  • File type associations created by the self-service plug-in.
  • Cached files and saved passwords.
  • Per-user registry settings.
  • Per-machine installations, and their registry settings.
  • Citrix Gateway registry settings for Citrix Workspace app.

Run the following command from the command line interface to reset the Citrix Workspace app:

C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\CleanUp.exe" -cleanUser

For silent reset, use the following command:

C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\CleanUp.exe" /silent -cleanUser

Note:

Use uppercase U in the parameter.

Resetting Citrix Workspace app does not impact the following:

  • Citrix Workspace app or plug-in installation.
  • Per-machine ICA lockdown settings.
  • Group policy object (GPO) administrative template configurations for Citrix Workspace app.

Uninstall

Using Windows-based uninstaller:

You can uninstall Citrix Workspace app using the Windows Programs and Features utility (Add or Remove Programs).

Note:

During Citrix Workspace app installation, you get a prompt to uninstall the Citrix HDX RTME package. Click OK to continue the uninstallation.

Using the command-line interface:

You can uninstall Citrix Workspace app, from a command line by typing the following command:

CitrixWorkspaceApp.exe /uninstall

For silent uninstallation of Citrix Workspace app, run the following switch:

CitrixWorkspaceApp.exe /silent /uninstall

Note:

Citrix Workspace app installer doesn’t control GPO related registry keys, so they are kept after uninstallation. If you find any entries, update them using gpedit or delete them manually.

(Video) How to Download and Install Citrix Workspace App For Windows PC

FAQs

How do I Uninstall and reinstall Citrix Workspace? ›

Windows:
  1. Click on the Start button.
  2. Click on Settings (gear icon)
  3. Click Apps.
  4. In the Apps & features list locate Citrix Receiver or Citrix Workspace and click on it.
  5. Click on Uninstall.
  6. A small pop-up will appear, click Uninstall again.

What is Workspace app and do I need it? ›

Citrix Workspace App (formerly known as Citrix Receiver) enables users to securely access applications, services, and data from several desktop and mobile devices. By using this product, you can instantly access all your software as a Service (SaaS) and web applications, files, and mobile apps.

How do I delete workspace app? ›

Uninstall a Google Workspace Marketplace app
  1. Sign in to your Google Admin console. Sign in using your administrator account (does not end in @gmail.com).
  2. In the Admin console, go to Menu Apps Google Workspace Marketplace apps. ...
  3. Click the app name.
  4. On the left, click Uninstall App .
  5. To confirm, click Uninstall App.

Can I Uninstall Citrix Workspace? ›

You can uninstall Citrix Workspace app using the Windows Programs and Features utility (Add or Remove Programs). Note: During Citrix Workspace app installation, you get a prompt to uninstall the Citrix HDX RTME package. Click OK to continue the uninstallation.

How do I completely delete Citrix? ›

To uninstall the Citrix Workspace app, do the following:
  1. Close the Citrix Workspace app, if it's running. ...
  2. Drag the Citrix Workspace app from the Application folder to the bin. ...
  3. Provide your system credentials when prompted.
  4. Close all running apps (Citrix Workspace) and click Continue to confirm.
22 Sept 2022

What happens when you reset Citrix Workspace? ›

Resetting Receiver to factory defaults removes the following items: All accounts and stores. All apps delivered by the Self-Service Plug-in, along with their icons and registry keys. All file type associations created by the Self-Service Plug-in.

How do I install Citrix Workspace app? ›

Installing Citrix Workspace app (Windows)
  1. Go to: Citrix Workspace App.
  2. Click Workspace app for Windows.
  3. Click Download Citrix Workspace app for Windows. ...
  4. Open CitrixWorkspaceApp.exe & follow the prompts to install it.
  5. On the final installation screen, click Add Account.

How long does IT take to install Citrix Workspace? ›

The Citrix Workspace app installer installs the Microsoft Visual C++ Redistributable using the installation package bundled with the Citrix Workspace app installer. This process might take several minutes.

What does Workspace app do? ›

Citrix Workspace app on mobile enables the workflow for enrolling and installing the mobile applications through Secure Hub. Any user can launch the mobile app from within Citrix Workspace app with single sign-on to Citrix productivity apps including Secure Mail, Secure Web & ShareFile.

What is the difference between Citrix Workspace and workspace app? ›

Citrix Receiver is not a standalone program, and it comes included in XenApp and XenDesktop subscriptions. On the other hand, Citrix Workspace app is an independent product and can be installed separately. Some users continue to use Citrix Receiver as it supports any desktop platforms such as Windows, Mac, and Linux.

Is Citrix Workspace app Safe? ›

Citrix offers a complete work-from-anywhere workspace with an advanced zero-trust security approach. In addition, it is VPN-less, which allows workers to access internal web apps and SaaS applications without needing to connect to the network.

Can I disable Google workspace? ›

Manage subscription.

Under "Cancel subscription," click Cancel. To finish cancellation, click Cancel my subscription. You'll be prompted to sign in to Google Workspace and delete your account.

What is Citrix Workspace for Windows? ›

Citrix Workspace app for Windows (Store) is client software available that enables users to access virtual desktops and hosted applications delivered by Citrix Virtual Apps and Desktops. It is available via the Windows Store.

Where does Citrix Workspace install? ›

If the installation is user-based, Citrix Workspace app must be installed for each user who logs on to the local machine. The default installation path for user-based installations is C:\Users\%UserName%\AppData\Local\Citrix\ICA Client .

How do I force uninstall Citrix Receiver? ›

They solved it using the following steps:
  1. Use the Citrix Clean Up utility https://support.citrix.com/article/CTX137494.
  2. Restart your PC.
  3. Manually run the uninstall (Add or remove programs - Citrix Workspace - Uninstall)
  4. After a successful uninstall just run the setup and do a full install. Share this post.
11 Dec 2021

How do I remove a Citrix Workspace from the registry? ›

Using Registry Editor, navigate to the HKEY_CLASSES_ROOT key and delete the following keys if they exist: Citrix.
...
If you want to remove these customizations as well, delete the following ICA Client keys:
  1. HKEY_LOCAL_MACHINE\Software\Policies\Citrix\ICA Client.
  2. HKEY_CURRENT_USER\Software\Policies\Citrix\ICA Client.

Why Citrix Receiver is not installing? ›

Turn off firewalls, antivirus software, and third-party security software. ​Make sure user has administrative privileges for account being used to download software. Try downloading over a wired, not wireless, connection.

How do I clear Citrix Workspace cache? ›

Instructions
  1. Open Windows Explorer.
  2. Go to C:\Users\%User%\AppData\Local\Temp.
  3. Delete icon cache files ( .ico)

How do I close a Citrix Workspace? ›

To exit an unresponsive Citrix Virtual Apps session

Select the app in Connection Center and click Terminate.

What is Citrix Receiver and how does IT work? ›

How Does Citrix Receiver Work? Citrix Receiver works with the HDX protocol built on top of the Independent Computing Architecture (ICA) protocol. The ICA protocol sends keyboard and mouse input to the remote server and receives screenshot updates on the client device. The Receiver handles this traffic.

How do I resolve a workspace problem in Citrix? ›

Troubleshoot user issues
  1. Check for details about the user's logon, connection, and applications.
  2. Shadow the user's machine.
  3. Record the ICA session.
  4. Troubleshoot the issue with the recommended actions in the following table, and, if needed, escalate the issue to the appropriate administrator.
21 Jun 2020

How do I reset my Citrix app? ›

After the Citrix Workspace has launched right click on the Workspace Icon and select Advanced Preferences.
  1. Click on Reset Citrix Workspace.
  2. You will get a pop-up asking if you are sure you want to reset the Citrix Workspace and click yes.
  3. Select Ok and your Citrix Workspace should automatically relaunch.
  4. MacOS:
30 Jun 2021

Why won't Citrix work on my computer? ›

If you have an outdated version of Citrix Workspace or Citrix Receiver, you may encounter this issue of the app not failing to launch a desktop or applications. It is always good practice to update to the latest supported version of the app.

What is difference between Citrix Receiver and Citrix Workspace? ›

Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization's Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, and new capabilities based on your organization's Citrix deployment.

How do I uninstall Citrix on Windows 10? ›

Windows:
  1. Click on the Start button.
  2. Click on Settings (gear icon)
  3. Click Apps.
  4. In the Apps & features list locate Citrix Receiver or Citrix Workspace and click on it.
  5. Click on Uninstall.
  6. A small pop-up will appear, click Uninstall again.

How do I install Citrix on my computer? ›

Go to https://www.citrix.com/downloads/workspace-app/.
  1. Scroll down and click the link under “Workspace app for Windows (or Mac) Current Release,” depending on your computer's platform.
  2. Make sure that your OS is compatible with the latest app. ...
  3. Run the installer.
25 Jul 2022

How much RAM does Citrix use? ›

For optimum performance, Citrix recommends that user devices have at least 2 GB of RAM and a dual-core CPU with a clock speed of 3 GHz or higher. For multi-monitor access, Citrix recommends user devices with quad-core CPUs. User devices do not need a GPU to access desktops or applications delivered with HDX 3D Pro.

How much space does Citrix take? ›

Once a Windows 10 version reaches End of Service that version is no longer serviced or supported by the Microsoft. Citrix supports running its software only on an operating system that its manufacturer supports.
...
Validating free disk space.
Installation typeRequired disk space
Fresh installation572 MB
Upgrade350 MB
18 Aug 2022

Is Citrix Workspace free? ›

The Citrix Workspace app is available for free download and may be used from a variety of operating systems, including Windows, macOS, iPhone, iPad, Android and more. A Citrix Cloud login is required to access one or more Citrix Cloud services such as XenApp hosting for securely delivering your applications and data.

Can't Uninstall Citrix? ›

They solved it using the following steps:
  1. Use the Citrix Clean Up utility https://support.citrix.com/article/CTX137494.
  2. Restart your PC.
  3. Manually run the uninstall (Add or remove programs - Citrix Workspace - Uninstall)
  4. After a successful uninstall just run the setup and do a full install. Share this post.
11 Dec 2021

How do I disable Citrix Workspace? ›

All you have to do is open up Task Manager by right-clicking on the Taskbar, or using the CTRL + SHIFT + ESC shortcut key, clicking “More Details,” switching to the Startup tab, and then using the Disable button.

How do I clear Citrix Workspace cache? ›

Instructions
  1. Open Windows Explorer.
  2. Go to C:\Users\%User%\AppData\Local\Temp.
  3. Delete icon cache files ( .ico)

Where does Citrix Workspace install? ›

If the installation is user-based, Citrix Workspace app must be installed for each user who logs on to the local machine. The default installation path for user-based installations is C:\Users\%UserName%\AppData\Local\Citrix\ICA Client .

How do I remove Citrix Receiver from registry? ›

The GUID can be found in the following registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall. When the Uninstall key is selected, press Ctrl+F and search for the term Citrix. The sub-key containing the Citrix ICA client entry appears as opened (left pane) and is labeled with the GUID.

Can I Uninstall Citrix indirect display adapter? ›

Complete the following procedure: Right-click on Citrix Systems Inc. Display Mirror Driver and click Uninstall. Click OK to uninstall the device.

How does Citrix work? ›

Citrix Virtual Apps isolate the applications from the underlying operating system (OS) and delivers them to the target device. The client device doesn't need applications installed — all the configuration and data are on the server. The user sends keystrokes and mouse clicks to the server and receives screen updates.

What is Citrix Workspace used for? ›

The Citrix Workspace platform enables IT administrators to manage all their enterprise applications, desktops and data from a single pane, providing them various access controls to build a secure digital perimeter around the user when accessing enterprise content from any device, hosted on any cloud, and from any ...

What is Citrix Workspace for Windows? ›

Citrix Workspace app for Windows (Store) is client software available that enables users to access virtual desktops and hosted applications delivered by Citrix Virtual Apps and Desktops. It is available via the Windows Store.

What happens when you reset Citrix Workspace? ›

Resetting Receiver to factory defaults removes the following items: All accounts and stores. All apps delivered by the Self-Service Plug-in, along with their icons and registry keys. All file type associations created by the Self-Service Plug-in.

Can you clear Citrix cache? ›

In the Citrix Provisioning console, right-click on the vDisk that is associated with difference disk files you want to delete. Select the Delete Cache from Selected Devices menu option. The Delete Cache for Devices dialog box appears.

How do I reset my Citrix app? ›

After the Citrix Workspace has launched right click on the Workspace Icon and select Advanced Preferences.
  1. Click on Reset Citrix Workspace.
  2. You will get a pop-up asking if you are sure you want to reset the Citrix Workspace and click yes.
  3. Select Ok and your Citrix Workspace should automatically relaunch.
  4. MacOS:
30 Jun 2021

Where are Citrix temp files stored? ›

Information
AppShortcut
Citrix Sync for Windows Logs%temp%\ShareFile
Drive Mapper Logs%temp%\ShareFile
ShareFile Desktop (Windows)%userprofile%\AppData\Local\ShareFile\Desktop\Logs\
ShareFile for Windows Citrix Files%userprofile%\AppData\Local\Citrix\ShareFile\SFWindows
18 more rows

What is difference between Citrix Receiver and Citrix Workspace? ›

Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization's Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, and new capabilities based on your organization's Citrix deployment.

How do I know if Citrix Workspace is installed? ›

For Windows 10 computers, go to the Search bar and enter Citrix Receiver. For other Windows versions, in the Windows Start menu select: All Programs > Citrix > Citrix Receiver. 3. If the Citrix Receiver appears on your computer, then the application has been installed onto your computer.

Is Citrix Workspace safe? ›

Citrix solutions for workspace security

Companies cannot risk their data over dispersed devices without a central security system. Citrix offers a complete work-from-anywhere workspace with an advanced zero-trust security approach.

Videos

1. How to install Citrix workspace | Citrix Workspace app configuration | Citrix Workspace App
(Gitakshi Chahar)
2. Downloading and Installing the Citrix Workspace App (2022) at CSUN
(Steve Graves)
3. How To Install Citrix Workspace On Windows | Citrix Workspace | Citrix
(Nitro IT Services)
4. Installing and Accessing Citrix Workspace
(GCU Tech Support)
5. Uninstall Citrix Receiver on Windows 10
(HalfGēk)
6. How to install citrix workspace on Ubuntu / Centos and all
(Some Basic Tech)

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